FAQ

Questions? We've got answers.

Everything you need to know about ordering, shipping, returns and more.

How long does shipping take?

Most orders ship within 1 business day and arrive in 3–5 business days for domestic addresses. Express options are available at checkout.

What is your return policy?

You can return any unworn item within 30 days for a full refund. Returns are free for orders shipped within the US.

Do you ship internationally?

Yes — we ship to over 120 countries. Duties and taxes are calculated at checkout so there are no surprises on delivery.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking link. You can also log into your account to see real-time status.

Do you offer gift wrapping?

Yes — select "Gift wrap" at checkout. We use 100% recyclable paper with a handwritten note option for an extra $4.

How do I redeem a discount code?

Enter your code in the "Discount" field at checkout — it'll be applied to your subtotal before shipping and taxes.

WHY CHOOSE US

Compare and choose

Here's how we stack up against the alternatives — feature by feature.

Característica Most popularOccasionBest valueCompetitor ABig-box brandCompetitor BFast fashion
Free shipping over $75
30-day free returns 14 days14 days
Sustainable materials
Carbon-neutral shipping
Loyalty rewards program
Average customer rating4.9★4.2★4.0★
24/7 support
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